Shipping policy

SIGN STORIES

At Sign Stories, we specialize in customized sign boards, personalized framed gifts, and decorative products. Every product is made with care according to our customers' individual requirements.

1. Order Processing

All our products are made to order and customized based on the information provided by the customer.

Production begins once the order is confirmed and payment is successfully completed.

Processing times may vary depending on the product type, design complexity, and customization requirements.

2. Shipping and Delivery

Orders will be dispatched after the customization and production processes are completed.

Estimated dispatch and delivery timelines will be communicated during the ordering process.

Delivery times may vary depending on the customer's location, courier service availability, and logistical conditions.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

4. Shipping Delays

Sign Stories is not responsible for delays caused by courier service disruptions, adverse weather conditions, transportation issues, or circumstances beyond our reasonable control.

However, our support team will assist customers in resolving delivery-related issues.

5. Incorrect Shipping Address

Customers are responsible for providing accurate shipping addresses and contact information.

Additional charges resulting from incorrect or incomplete delivery information may be payable by the customer.

6. Damaged or Missing Shipments

If a product arrives damaged or a shipment is missing, customers should contact our support team promptly with the order number, relevant photographs, and details of the issue.

We will review the concern and provide an appropriate resolution.

7. Contact Us

For shipping-related inquiries, please contact us.

Business Name: SIGN STORIES

Email: thesignstories@gmail.com

Phone: +91 9087881815